you keep flying United. why?


QUOTE=BearX220;23060728]I don't think that's a "dirty secret," it's a basic tenet of yield management. If it weren't for low-yield passengers there literally could not be a mainline airline, so I'm always amused at the high-cpm / OPM flyers posting about how happy they are that "kettles," etc. are being run off. Without them you'd either have an airline of CR2s with 1+1 F seating charging $10,000 per transcon ticket, or you'd have no airline at all.

All those people crowing, "United doesn't need your business!" to people spending less than $10,000 or $15,000 per year are 100% dead wrong.

As for Frontier, if the United slimmed & dark A320 I had to fly transcon last week is any sign of the times, Frontier offers a more comfortable, more reliable product with better service at a lower price, so I think United ought to be worried.[/QUOTE]