Originally Posted by
lawyertalk
Really, you couldn't find a "definite answer"?
"Simply fill out our online claim form, and a Hyatt.com representative will review your claim and respond with the status of your claim within 24 hours. Guarantee subject to complete Terms and Conditions." (
http://www.hyatt.com/hyatt/specials/...ferId=40501986)
According to many posts including a few in the last page, 24 hours is simply the Hyatt guideline. Many people report having to submit several claims, well after the 24 hour mark.
Thank you for your help. Have a nice day!