Originally Posted by
RogerD408
Did you contact the Lurker's to check the status of your request? Granted that should not be required, but seems some properties have issues.
Thanks for the referral. I've mentioned this before, but it probably bears repeating: We are currently regulated to the position of just being able to confirm that the SNA process has started. For example, that the system is checking as it should be and the process has begun at the appropriate time without being hung up in pending status. We are in no way able to intercede in the automated process, so anyone requesting that we do so is likely to be disappointed.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]