Originally Posted by
synk
I was able to book this as a roundtrip award.
SFO-HKG
KBV-BKK-FRA
FRA-ORD-SFO
However, I was wondering if it would still be possible to add TXL as an additional segment?
SFO-HKG
KBV-BKK-FRA-TXL
FRA-ORD-SFO
Adding TXL would not theoretically be a problem so long as you don't exceed stopover (destination + 1 stopover) and segment (4 in each direction) limitations. You could avoid any backtracking issue (which really isn't a problem, though it may nonetheless bother some agents) by routing TXL-MUC/ZRH-US.
But your overall routing is technically illegal now because it crosses both oceans (a recent tightening of the routing rules). You may therefore run into difficulties making any changes.
So you can try, and it might work, but don't be surprised if you spend lots of time on the phone accomplishing nothing.