<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by B747-437B:
Well, quite honestly it saves Air Canada $$$ as well as I have now been on hold on the General Reservations 800 number for over 20 minutes with them picking up the tab. The quicker they deal with a call, the better for them.</font>
Your dad flying on non-reveue have ABSOLUTELY NOTHING to do with the Super Elite desk. Call general reservation and wait there. If everyone think like you, the wait time on the SE line would become infinite.