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Old Jun 16, 2014 | 6:01 pm
  #654  
ibopm
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Aug 2011
Location: Canada
Programs: Aeroplan, AMEX MR, Avios, Marriott, SPG, many more with negligible points
Posts: 182
I just got my first statement from Chase for the Marriott card and it says I got the 50,000 points transferred to Marriott. However, I went online and found that there were 0 points there.

So I called the number on the statement, and the guy said that I had gotten the points and redeemed them on the statement date. But I told him this was impossible because today was the first day I got the statement. So then he gave me the Marriott Rewards number and I called them instead.

The Marriott Rewards line has this weird automated robot, but I was eventually able to get a person. And the person says that it may take 4-8 weeks from my first purchase to get the points and so he told me to stay put for a while longer.

Anyone else experienced this? It's ridiculous!
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