FlyerTalk Forums - View Single Post - Question on downgrade compensation

Jun 16, 2014 | 4:32 pm

#14

malgudi

Join Date: Dec 2002

Location: SFO

Posts: 4,198

Maybe I'm missing something ... the sup gave you wrong info and you later think he was professional?

Quote:

Originally Posted by zrs70

Anyway, I asked for a sup. sup came and told me there was nothing he could do. I asked about downgrade compensation. He told me I was get my miles back, nothing else. I seem to recall this isn't true. Advice?

Quote:

Originally Posted by zrs70

I especially want to thank the supervisor at LAX, John XXXX at gate 73. He was calm, confident, and assuring. Even though I was annoyed at the time, he maintained United professionalism, and I was truly impressed. Please convey my appreciate to him.

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