We are sorry that you are being inconvenienced in the transition process that is taking place between BLS , the old service provider and CKGS ,the new service provider. We would like to inform you, that we are the new service provider CKGS and are in no way responsible for the way your files have been handled. We are truly sorry. We have checked the handover manifest from BLS and have been given in complete or no data . We only update the status based on the data given to us by BLS. There is no further update on your record To assist you , we are now checking with the Consulate and will get an update manifest directly from them .This can take anywhere from 5 to 10 days . If we get any information earlier , we will be happy to update you.

For any further question, you can call us on toll free number 1-866-978-0055 / 1-866-316-5244.