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Thread: Can we talk about the wait times on the phone?
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Old Jun 15, 2014 | 11:52 am
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Stumblefoot
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Join Date: May 2010
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Originally Posted by pkimball
I have a credit and needed to call to redeem it for an upcoming flight.
I have the same situation today. For some reason the website won't accept my electronic certificate, so I had to call in to the 800#.

I gave up on Frontier last year and moved all of the my weekly business flying to other airlines, so I no longer have Summit status. But, I still want to redeem my $400 voucher for a family trip this summer. The wait time is 32 minutes. BRUTAL! Oh, how I miss the old (pre-Republic) Frontier.
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