Originally Posted by
dchen2
I am curious why you would buy a Y full fare ticket if these are personal trips you pay out of pocket? In my experience, discounted J tickets often are cheaper than Y full fare tickets. And on an ultra-long haul ~24 hour journey the lie-flat seating and lounge access is very nice.
Sorry, I should have done some research before saying it was a full-fare economy. It was fare class 'H' and gave me 100% Asia Miles. So I assumed it was full-fare. May be not. This was one of those impromptu trips and I had to book ticket just a day before the flight and I was more than happy that I got a seat. I did not pay anywhere close to business class fare. But any day - J over Y - not that I have experienced J but still reading all the TR's I would love to experience J one day.
Originally Posted by
dchen2
My sympathies about the delays... CX does tend to have a better track record than other airlines (say mainland Chinese airlines or *gasp, Air India?) but even a first tier operators has off days... case in point, look at how the reigning world champs Spain got spanked by the Dutch team in this first round of the world cup.
Yes - please CX is any day better than AI or any mainland Chinese airlines. The problem for me is that from SFO-BLR via Pacific, the only options are Cathay and SQ. SQ being a minimum 2 stop and more travel time. The other options are via Europe and Gulf - which for some reason I am not a big fan of. I used to travel BA - which is good but lately their Y fares from SFO-BLR are extremely high.
Originally Posted by
dchen2
Your example is the worst kind of delays, the "creeping" delay. If CX/KA could have given an accurate 3am delayed departure time from the start that obviously would have been better but of course in the super complex world of airline ops, back up plans often don't go smoothly either in the case of irregular operations.
That's good to hear CX/KA recognized they messed up and offered up a decent 15k mile compensation. I'd value 15k miles at ~200 USD so that's equivalent to CX paying for a hotel room and a hot meal during the night of your delay.
Agreed. The captain later apologized in-flight a couple of times telling that CX messed up something related to Crew schedules and actually the original crew were sent somewhere else and later it created a couple of other operational goof-ups. But overall, it could have been communicated in a better way. And actually 15k miles is good enough for an apology - IMO that too for a Y passenger. I am not sure if any one from J even complained although they too were waiting with us at the gate and not in the lounge. Do lounges in HKG close at 11pm? Not sure..
But bottom line is CX was good enough to accept their mistake and at least try to do something about that.