Originally Posted by
ghenu
First time crediting AY flights to AA and I am having these problems as well. I flew HEL-NRT-HEL on 9.-18.5 and still have not been credited the HEL-NRT leg, but got I got the miles from NRT-HEL leg (operated by AY) two days ago. The flight on 9.5. was operated by JAL, does that make any difference? I'm thinking of waiting another week and to make a retro claim then, if the miles still have not been credited.
It shouldn't, but depending on which flight number you booked under, you might get a lot less miles with a JL#.
How would you compare the two products, btw?