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Thread: "Sorry, we are overbooked and we don't have any car for you"
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Old Jun 14, 2014 | 6:30 pm
  #15  
mkt
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Join Date: May 2005
Location: MIA/SJU/MCO
Programs: AA LT PLT; DL GLD, UA nothing, B6 Mosaic; Emerald Club Executive
Posts: 3,333
The travel industry overbooks - rental cars, hotels, airlines. It's SOP. Yes, it's annoying when it happens, but it's SOP.

At least they informed you - something that hotels and airlines do not do.
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