Originally Posted by CrazyJ82

The point is that this turns out not to have been an isolated problem affecting one poster that tech support would have been able to help. A lot of us had trouble. So what exactly was tech support supposed to do for us? CX just needs to fire whoever is currently responsible for the website and start over. It's the only e-commerce site I use (and I use a lot of them) that suffers technical faults of this severity with this frequency.