Welcome to FT
Originally Posted by
dlh3
..What are my options to get Etihad to own up to their responsibility? Any suggestions would be much appreciated.
Reads to me as if you no showed for the flight. In my view your options are zero/nil/none.
After all you made the decision:-
"flight I chose to "voluntarily offload" from".
If you went to the counter what did they do? Did you phone EY?