FlyerTalk Forums - View Single Post - how do US phone CSR check account owner identify
Thread: how do US phone CSR check account owner identify
View Single Post
Old Jun 12, 2014 | 1:05 pm
  #2  
fordan
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, Hyatt Globalist, UA Silver, Hilton Gold, Hertz 5*
Posts: 477
Originally Posted by epicurus
if I were to book an award ticket using a friend's account, what do I need to know about that account, in addition to the Dividend account number, before I call US reservations?
Do a conference call to US Airways with said friend, or give them the details of the flight you want and have them call.
fordan is offline