Originally Posted by CarolynUK

I am taking hubby to Porto for his 50th birthday, and we have got ET flights booked which cost me around £350 for both of us.......

I've looked at the upgrade with cash option on MMB, and it comes up with a cost to upgrade of just under £19,000! Doing a dummy booking gives a total cost of just under £600.... So I rang BA to see what the real cost of upgrading our tickets would be..... I was expecting to be told it would be around £200, given the price it would cost on a new booking......

Well, after holding for 10 mins or so, the nice young man came back with a total cost of £237 EACH! Admittedly I was also being charged a change fee, the extra taxes and charges, and the phone booking fee - and all this was for the cheapest non flexible fare on offer.

He did seem rather taken aback when I pointed out that a brand new booking would cost around the same, so why wasn't I just being charged the difference between my original fare and the new one - given that the new fare includes appropriate taxes and charges, and upgrading through MMB doesn't usually incur a change fee.

Originally Posted by CarolynUK

Given that the current fare diffence between what I paid for my inflexible cheapo ET flights, and the equally inflexible cheapo CE ones is around £250, that's what I was expecting to be quoted - the £474 on top of my £380 just seems a bit steep