Originally Posted by
milepig
I'm stuck with RCN - in their wisdom the developers of my building cut a deal with RCN under which they own and control the incoming cables. Their CS is also not great, but fortunately I've had to call them like once in the last 8 years. One nice thing is that they send someone to the building for a few hours every couple years so that we can have a face-to-face conversation about new offerings and changing plans. If we want changes they then do it on the spot. It was at once of these meetings I learned that I could double the internet speed over what was provided on the building contract for like $10 per month.
Friends who have Comcast seem happy with the service offerings, data speed, and reliability.
Does RCN control the phone lines too? My building was wired by Dish for TV and internet, but I chose ATT u-verse for internet.