Originally Posted by
gobluetwo
NW Suburbs and, honestly, Comcast internet has been very good where I live - fast and stable. I frequently work from home when not traveling and I very rarely have any speed or connectivity issues, even being logged on for 10+ hours straight with screen sharing, webex, VPN, etc.
The biggest problem with anything Comcast is the price. They really try to take you for a ride after the introductory period is over. I've actually had more issues with TV service than with internet.
+1 to this. Also NW suburbs.
Make no mistake, they're idiots, and every time you interact with them you'll want to reach through the phone and punch them. And you'll have to play games if you want to keep a reasonable rate for your service and not get taken for a ride once your introductory 6/12/24 month rate expires. When I initially signed up, I subscribed to TV and Internet because it was cheaper than the same Internet service by itself, and at the time I didn't own a TV. That was fun to explain to the rep trying to set up installation.
But the service itself is actually quite good. I've had maybe one ~6 hour outage in 4 years. Low latency. And most importantly, the speed is actually what they advertise (50 megabits+ for me). Far better than other cable providers I've dealt with in the past (looking specifically at you, Cox Communications) where the nodes were clearly overloaded and you'd be okay at 3 AM but lucky to get a quarter of a megabit in the evenings when everybody came home from work/school. The speeds blow DSL out of the water, and as long as they keep doing that, I don't have much of a choice but to put up with the rest of their idiocy.