I was always so excited to stay at Kimptons when I first matched to Inner Circle. The upgrades, amenities and service was great and helped me justify the $50+ more I was spending to stay there than another hotel. In the past sixth months I have had so many sub-par Kimpton experiences that I have opted to look elsewhere many times.

Side note, tried to redeem a free night for two different cities and was unable to do so in one until October, September in the other.