Originally Posted by
mamb0
Hon Circle Service Pledge, my a$$...
In 5 days I am going to New York with the family on short notice
My wife wants the direct flight from Munich.
My wife, the little one and me in C (full fare) and the older ones in Y, total cost around 13000E - BA was cheaper but I bought them just to save my wife from hassle.
I just called the hon circle hotline to arrange for the seats, they want 170E bucks on top for the seat reservation. New rule since a month, as the 15 and 17 year old are in a different compartment, they do not count as companions.
Seriously LH, I am laughing out loud.
This is penny wise and pound foolish.
Appalling customer & HON service
HON service, IMHO is getting worse by the day
I had expected Mr Spohr had told his staff what he wanted before he sent his letter out, if so they are not listening to him....
Children used to be allowed into lounge, period, enhanced to under 18 by Dr F
You should be fine with yours, unless there has been a further enhancement, do let us know ?