slight clarification:
The QMAX Shopping Requests guidelines have been modified to reflect the correct policy. The only scenarios that apply when shopping via QMAX are:
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To complete a party
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To complete an itinerary
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Schedule Changes
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Medical or Death
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To correct AA error
This includes Z/U/T inventories. See AADAVAIL for guidelines.
The automated system will have an immediate answer and/or PNR documentation either confirming or denying the shopping request. If the above scenarios are denied, contact RSD for assistance. QMAX Appeals Requests is still being reviewed.
Last edited by JonNYC; Jun 5, 2014 at 3:20 am