FlyerTalk Forums - View Single Post - Requests for MileSAAver inventory from RM / QMAX limitations
Old Jun 4, 2014 | 8:32 pm
  #141  
JonNYC
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slight clarification:

  • Update 1710CT/23MAY QSDLFC
The QMAX Shopping Requests guidelines have been modified to reflect the correct policy. The only scenarios that apply when shopping via QMAX are:
  • To complete a party
  • To complete an itinerary
  • Schedule Changes
  • Medical or Death
  • To correct AA error
This includes Z/U/T inventories. See AADAVAIL for guidelines.
The automated system will have an immediate answer and/or PNR documentation either confirming or denying the shopping request. If the above scenarios are denied, contact RSD for assistance. QMAX Appeals Requests is still being reviewed.

Last edited by JonNYC; Jun 5, 2014 at 3:20 am
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