FlyerTalk Forums - View Single Post - Elite with Another Hotel Program? We'll Match It!

Jun 4, 2014, 5:21 pm

#139

goldandsilver21

Join Date: May 2014

Location: Changi and Heathrow via Abu Dhabi

Programs: Etihad Gold, Le Club Accor Platinum, Best Western Diamond, Club Carlson Gold, Hilton Gold

Posts: 37

Quote:

Originally Posted by GenevaFlyer

Hi all,

I know this is an old post, but just a fresh update. Recently joined the BW program as I have a number of stays with them coming up.

- Emailed my Marriott statement to the email in the OP. No response.
- Called Customer Support in the US, who said: "We have been instructed not to do this for European members."
- My answer: "So you would rather lose customers instead?", their answer: "Let me check with my supervisor".
- Agent comes back: "Please send your request to a different email address, which is: [email protected]"
- I did, and my account shows as upgraded to Diamond within 24 hours.

In short, as a European member, try: [email protected]

Cheers,

GenevaFlyer

GenevaFlyer, I recently did a status match to get BW Diamond. I was outweighing the pros and cons between BW Europe and BW North America. I find BW Europe to be quite frigid in the sense that points expire after a certain period. I joined BW North America as it covers Asia and I have an address for that and the points never expire.

Looking at the BW email address, you emailed BW North America?

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