FlyerTalk Forums - View Single Post - Baggage Allowance and Other Screwups
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Old Jun 4, 2014 | 4:13 pm
  #10  
hillrider
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Join Date: Mar 1999
Posts: 12,097
Originally Posted by JIMCHI
Just got my one-week ahead confirmation of our SFO-LHR flight in first class. It is "supposedly" showing all the details. It shows baggage allowance is 50 pounds. Everywhere else shows it's 70 pounds. Which is it and why can't BA get it right one way or the other?
I just got a similar email for the same route (in J), and I got different text, albeit equally confusing. Here's the text, with bullets 2 and 3 undermining bullet 1.

Generous baggage allowance

  • Take full advantage of your free allowance - 2 hand baggage items and one checked bag - on your British Airways operated flights.
  • You can take even more when you travel in our business and first class cabins.
  • Find out exactly what your baggage allowance is for your flights.

    [Check your allowance]

    Note: this is a deep link button to ba.com/mmb where you can easily get lost, not to the "View your full baggage allowance" sub-functionality
It would definitely be much clearer if they simply put in the email exactly the same thing you get when you go to ba.com -- Duh!
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