Originally Posted by
yyz_atc_qq
3. The compensation referred to in paragraph 1 shall be paid in cash, by electronic bank transfer, bank orders or bank cheques or, with the signed agreement of the passenger, in travel vouchers and/or other services.
QQ
I put the important words in bold. It is standard operating procedure for pretty much every airline to stonewall, offer 5% coupon, etc. in response to these claims. Know your rights under the law and do not accept anything less than what you are entitled to (money, not gift certificates).
If you get nowhere after many tries, get an attorney who will send them a letter... asking for due compensation plus his/her fees.