FlyerTalk Forums - View Single Post - Deceptive Practices? Hilton Price Match Guarantee Denied Due to Hidden Rate
Old Jun 3, 2014 | 6:27 am
  #16  
Kacee
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Originally Posted by Wan1dap
And it is a stretch, as I said. However feel free to sue them for fraud and let us know how you get on.
You may not be familiar with applicable law in the US. I would suggest a good case could be made that these BRG's constitute a deceptive trade practice under applicable state law.

The thing that is really troubling about these bogus BRG's is they cause actual harm, since customers refrain from booking a better third-party rate because they want the benefit of the BRG instead. Then, by the time Hilton/Hyatt/etc. denies the BRG claim, the better rate is gone.
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