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Thread: Deceptive Practices? Hilton Price Match Guarantee Denied Due to Hidden Rate
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Old Jun 2, 2014 | 11:37 pm
  #11  
agehall
15 Years on Site
 
Join Date: Oct 2009
Location: ARN
Programs: SK EBG, BAEC Gold, LH FTL, FBP, CCG, HH Diamond
Posts: 1,533
Originally Posted by Nordicmuscle
FYI: I didn't get upset that Hilton responded 23 hours after my claim of BRG. Re-read my post again to get the point of my thread: valid and verified BRG was DENIED by Hilton, even with proof of the lower rate on Travelocity. I don't know how you find any indignation in the post regarding a 23 hour response. It's pretty obvious what I'm pissed off about...
Your posts does not explain if the rate was still available after 23h when Hilton finally checked your claim. Therefore it is impossible for us to know if it was valid or not. Your claim might have been valid but apparently it wasn't verified.
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