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Old Jun 1, 2014 | 3:09 pm
  #5  
DanishFlyer
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Join Date: Jan 2012
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Originally Posted by kchina
Thanks for your response. This is actually a return ticket and I have already finished my first part when I travelled over here back in January. Already contacted SK customer service and they confirmed the two pieces of bagage.

@cph-flyer. Thanks for your response. Yeah, it's quite complicated with the UA check in. Last time they denied my second bagage and made me pay for it (even though I got the money refunded when I approached customer service within the terminal).
Please elaborate on getting the refund:
You went to customer service before security?
Showed your EB silver card?
And that was it?
Or you had other documentation etc?

Because: even if you book an SK ticket logged in with your EB silver number, the ticket for a go-fare will still read one pc for luggage, even if SK gives you two (due to EB silver). So it is not in the ticket record :-(

Thanks,
DanishFlyer (who will be in the same situation this summer).
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