FlyerTalk Forums - View Single Post - Moderately complicated transfer/stopover question
Old May 31, 2014 | 12:54 pm
  #2  
agehall
15 Years on Site
 
Join Date: Oct 2009
Location: ARN
Programs: SK EBG, BAEC Gold, LH FTL, FBP, CCG, HH Diamond
Posts: 1,533
That agent was either incompetent or high. My bet is on the former.

AR42AP does allow, as per your post, a free stopover and it prices just fine on ITA Matrix. And I don't see any major price difference.

I would ask them to make a dummy booking with the same fare and see what it comes out to. And ask to speak to a supervisor if they still maintain the position that it would incur a hefty repricing.

Again, people put way too much trust in these folks. I think the folks at the daily mirror are a better source of the truth than customer service people.
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