FlyerTalk Forums - View Single Post - Golden ticket to call centre person...how?

May 31, 2014 | 1:37 am

#7

layz

FlyerTalk Evangelist

Join Date: Mar 2006

Location: Mostly UK

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Posts: 11,425

Quote:

Originally Posted by Rickers

Or, if you want to use snail mail, it will find him at :

British Airways plc, Bamburgh Court, William Armstrong Drive, Newcastle Business Park, Newcastle Upon Tyne, NE4 7YA.

If you don't have his surname, his 2-letter computer sign-in will be all over your PNR, so he will be easy to track down (internally, that is, not for stalking purposes !!).

I was thinking the same but wasn't sure how the call centres are structured (e.g. their manager might be based somewhere else) so the online form should get the feedback through quicker.

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