FlyerTalk Forums - View Single Post - hotel manager lying to avoid suite upgrade - is this the norm?
Old May 31, 2014 | 1:29 am
  #60  
youcai
 
Join Date: Oct 2012
Posts: 31
At the very least they lied about one thing: they told me all suites were sold out on Monday and Tuesday. I would not be able to get a suite even if I am willing to pay the suite rate. Then I went ahead and booked 2 suites on my phone. Reservation went thru without a problem. Once I had the reservation, they said I could have those suites. If this is not considered lying, I don't know what is.

Originally Posted by Dr. HFH


I agree, but am not at all certain that they did. It doesn't appear to me that you were told that you would get a suite, only that there should be two suites available, that you may get one or two, etc.
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