Originally Posted by Rickers

Or, if you want to use snail mail, it will find him at :

British Airways plc, Bamburgh Court, William Armstrong Drive, Newcastle Business Park, Newcastle Upon Tyne, NE4 7YA.

If you don't have his surname, his 2-letter computer sign-in will be all over your PNR, so he will be easy to track down (internally, that is, not for stalking purposes !!).