Originally Posted by
flightmedic
IMHO within a day or so this will not be an issue as it simply requires the cashiers to learn the workaround. They are more than willing but today was the first day.
I agree - half of the CSRs at my WM had it down today and provided OJT to the one I was working with for two BPs (MO system was hard down for whatever reason). If they seem like they are unfamiliar with the system, just let them know "last time, we did 'this' and it worked."