Originally Posted by
youcai
Thank you for your comments. I am indeed getting a good education from this.
Regarding other hotel programs, I already had 18 stays with Hyatt this year and enjoy my diamond status (thru trial) a lot. Hyatt's 4 suite upgrades at booking is 1000 times better than the SPG suite upgrade lottery. Despite Hyatt doesn't offer complimentory upgrade to suite, I found myself getting upgraded to suites more often at Hyatt than SPG so far, everytime without asking. I was planning on spending 70 nights with SPG this year. Now I will switch more to Hyatt for sure.
OP, you have made a good decision in switching hotel chains. You have used the best weapon we all posses. Our wallets. Maybe SPG will find out in the long run that speaking half truths and inconsisitent statements drive out the Plats and more.
I am a lifetime Plat but yet have to score a suite in my last 16 stays !. I often suspect I am lied to and have decided that next time I will speak to a GM and the ask the chain to confirm or deny that no suites were available to me. And no, I do not travel during busy periods or Special Events.