FlyerTalk Forums - View Single Post - Nexus Renewal Information and Processing Timelines
Old May 30, 2014 | 8:11 am
  #36  
Gogie
20 Years on Site
 
Join Date: Jul 2004
Location: yyz
Programs: Aeroplan
Posts: 424
Reposted to update and bump

I originally posted in the Nexus Information Thread before realizing this thread existed so I'm reposting here.

I'm coming up for renewal on my Nexus card this year so I thought I'd try to document the process for those interested. Hopefully I'll remember to come back at each stage to update things. FYI, I am a Canadian citizen so all comments are from that perspective.

April 22 - Received email notifying me that my Nexus membership will be expiring soon and I should renew it via GOES.

April 23 - Submitted renewal application via GOES website late in the evening.

April 24 - Checked GOES website. Renewal status shown as "Pending Review"

May 50 - Checked GOES website. Renewal status still shown as "Pending Review"

May 12 - Checked GOES website. Renewal status still shown as "Pending Review"

May 26 - Received email notifying me my status has changed. Checked website: conditional approval received. Interview required.

May 26 - Scheduled interview for August 23 at YYZ (a few slots available earlier in August but I need a weekend appointment).

May 30 - Checked available interview slots online and snagged June 7 (Saturday) at YYZ! While I was checking I noticed that slots would appear and disappear very quickly.

June 7 - Had renewal interview. Very quick and painless. Just confirmed a bit of personal info, updated fingerprints and took new photo. Received email confirming approval of my renewal before I left YYZ! 7-10 business days for new card to arrive in mail.

Last edited by Gogie; Jun 7, 2014 at 1:27 pm
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