FlyerTalk Forums - View Single Post - Citibank travel notification does not prevent charges being declined
Old May 30, 2014 | 4:48 am
  #2  
carofly
 
Join Date: Oct 2008
Location: IND
Programs: DL, AA
Posts: 144
Originally Posted by sthubbar
I thought I was doing the right thing by calling ahead to Citi and letting them know I would be traveling abroad and shopping with their card, so as to avoid any unnecessary fraud alerts.

Of course, I was wrong.

A small purchase of about $100 was denied. OK, that's really annoying, and what makes it worse is that it took a 20+ minute call, including escalation to a clueless supervisor to get the account working again.

For those of you raping Citi for multiple versions of the AA Exec card and getting a refund of the annual fee, I cheer you on.
That's weird and definitely annoying, I have done it several times in the past and never had a single problem.
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