when we were on our way back from LAS in March and just achieved silver we were in WT+. and was greeted by the CSD by name and offered any assistance we needed. We found that to be nice touch, but our fellow travellers in the seats in front were not so happy as they tutted loudly and the seat was reclined as soon as the seatbelt sign went off and stayed that way until the seat belt went on for landing that made us smile.
John