Originally Posted by
KenInEscazu
I know it's not easy, but make sure your phone is fully charged and call them. Lifemiles has some great values, but its IT isn't without its problems, as I think has been sufficiently noted throughout this thread.
They won't cheat you, but you may have to do some extra work to actually get your bargain. To me it's usually worth it. YMMV.
Thanks, I shot them an email last night. If I don't hear something by end of work day, I'll give them a call on way home from work.