Originally Posted by
Yellowjj
From the sound of it, you booked via chase site and not directly from alamo's site? You should be able to enter your reservation # and complete the steps for a bypass though. It's a slightly longer process but it can be done. If you are a Insider with a card on file, you will still need to enter that info again unfortunately. I believe they need your card information to do a test charge and verify the card, before the bypass option appears. Regardless if you prepaid or not. Since the reservation was not directly booked through their site.
Yes I booked directly through the Chase Sapphire site not with Alamo. I am glad to hear that I should be able to use the kiosk even if the process takes a bit longer. We do have an Insider card so I will be sure to have that information handy while at the kiosk. Thanks for your insight and reply, it is very much appreciated.
Originally Posted by
tatterdema
Kiosk depends on location also. Have no idea with MCO, but I know ONT SAYS they have a kiosk, and in fact there is a lonely kiosk over in the corner, that has never worked as long as I have been flying there. It keeps getting moved around, but never seems to work. Fortunately I have never run into any lines there.
Some of the smaller locations do not keep the keys in the car, they keep them at the counter, so stopping there is a must.
Thanks for the info. I am pretty sure that MCO has a kiosk as I am nearly certain we have used it in the past.
This is my first time renting through a 3rd party like this, but the rate was better than anything else I could find by more than $100. Hopefully it will be enough to justify any hoops I may have to jump through. I really just don't want to standing a long counter line.
Thanks again to both of you!!