Originally Posted by
gengar
A few years back on PMUA, a relative had her passport stolen but was allowed to fly the connecting domestic leg of an international itinerary after she told UA that she was picking up her replacement passport at the passport agency in the connecting city during the layover (no passport agency in the origin city).
What has changed so much that a minor is refused boarding when the guardian who will be traveling with the minor physically has the minor's passport at the connecting airport?
They merged with another airline and took some of the policies/systems/procedures that came with it.
Thus the goofy passport scan requirement for OLCI. Thus the lack of passport information on the website even after scanning. Thus the demand to see the passport twice (checkin and gate) your first flight with a new PP (and any time they forget it).