Reminds me of something that's happened with my grandparents in the mid 80's.
They were flying ORD-BOS-Europe, overnighting in BOS to visit us. They realized once they were in BOS that they had left their passports at home.
So.... They had a friend retrieve them. The friend brought them to the ORD RCC. The RCC put them on the next flight to BOS. The BOS RCC then held them for my grandparents.
The BOS-Europe airline (not sure which one) changed their flight by one day at no cost.
And that was that.
My grandparents were not flying F (C didn't exists). FF programs didn't really exist.
Would any of these things happen today?