Originally Posted by
gengar
A few years back on PMUA, a relative had her passport stolen but was allowed to fly the connecting domestic leg of an international itinerary after she told UA that she was picking up her replacement passport at the passport agency in the connecting city during the layover (no passport agency in the origin city).
What has changed so much that a minor is refused boarding when the guardian who will be traveling with the minor physically has the minor's passport at the connecting airport?
As flyingnosh mentioned, this is bureaucracy at it's finest. UA had the opportunity to do the right thing and failed.
A few yrs ago my brother didnt realize his PP had expired and needed it to fly TATL to my fathers funeral. PMCO said no way will they let him fly into EWR and go into NYC for a PP, I had arranged with someone who has connections if you have the $$. Since XXX-EWR-XXX was all on 1 tkt and an Intl tkt either he had a valid PP when boarding his 1st seg or he wont be allowed to fly.
So what PMUA did is long gone, its what was and is PMCOs policy that seems to be in place today