FlyerTalk Forums - View Single Post - Flex-Flex-Saver Issues
View Single Post
Old May 26, 2014 | 1:25 am
  #10  
Dave Noble
A FlyerTalk Posting Legend
40 Countries Visited
3M
All eyes on you!
20 Years on Site
 
Join Date: Jan 2002
Posts: 46,145
No, the customer is not always right

It is right not to give compensation where nothing has been done wrong and the reticketing was done in accordance with its policy for doing so

EK's response seems actually properly addressing the issue raised which is better than I have seen with AA / BA and complaints

You are not lacking in wholeness; you made a change, paid the change fee that gave the ticket that you have. Have you tried asking whether EK will waive the change fee and allow payment of the difference to the higher fare class ; if not is it worth paying the change fee and fare difference to get 1750 miles; if so, then can always do so
Dave Noble is offline