Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Marriott Ambassador, Hilton GLD, IHG PLT, Club Carlson VIP
Posts: 4,666
It is my understanding that to upgrade an award trip is to add the additional miles needed to change your coach award to a business award. I'm not aware that you could be offered a kiosk upgrade, or that you can pay up with cash to upgrade. I might be proven wrong, but that is my understanding.