Originally Posted by metoo

Not sure what forum to add this but just want everyone to realize that if you book any ticket with price line, you will not receive a refund of $7 processing fee even if you cancelled within the time limit of 11:59 EST the following day. However, when you cancel online, it tells you that $7 refund is given.

No problem with competitor like Expedia and Orbit for a total refund.

I wasn't aware of this till I cancel a ticket several hours later.

Moderator, feel free to add this post to appropriate forum if this is not the right one.