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Hyatt no longer processing BRGs over the phone, new online form
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May 23, 2014, 9:49 am
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lawyertalk
Join Date: Apr 2013
Programs: AA PLT, DL GM, Hyatt Diamond, SPG Gold
Posts: 241
So BRG is saying that they can only do one over the phone if it's within 72 hours of arrival. Or else, it's the online form.
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