Originally Posted by alphaod

Damn I'm glad I decided to fly SQ last week and not on CX!

I guess this explains why it's so difficult to get my missing miles after some eight weeks. I figured they would have some kind of tool that they just put in the passenger's name and ffp number, and it should kick back if the passenger boarded the flight or not, etc.

Instead they said they have to email AA and then have a human verify this information in their system. It's entirely possible all AA did was verify the number was valid, matched my last name to my dad's and called it a day.

Anyways thanks for your responses. I will keep quiet for now and if they do want the miles back I'll just give it up. Though I'm wondering if I hit for an upgrade, they giveth and then taketh away miles, do I lose said status upgrade?

(I have no idea what gave me to type that, so please don't judge!)