Join Date: Dec 2002
Location: Long Island, NY
Programs: United 1K, AA Plat Exec, DL Plat, Marriott Titanium Lifetime Elite, Hilton Gold, Hyatt Globalist
Posts: 1,872
I am on the phone with them now and they are flat out refusing to take a BRG over the phone, and wont honor a rate that is on a screen shot if when processed the room is no longer on the site...seems like they just made the BRG worthless.