Originally Posted by
Ben Lipsey
Passed your comments on to our web team. Stay tuned for a whole new website launching next year.
I have had a problem with multi-city bookings on the AC web site for as long as I can remember.
The web site adds the fares; rather than giving a combined fare.
For example, I often go from YOW to YVR via YYZ. I would get (even if the booking code and the fare basis are identical) the cost of the YOW-YYZ segment added to the cost of the YYZ-YVR segment.
So if the web site does not give me the exact permutation of the 2 flights, I often have to call the AC agent on the SE line. I would prefer to do this myself.
Of note, the UA web site can give a combined fare of multi-city bookings.