Originally Posted by
Dr. HFH
I couldn't disagree more. So seniors and wheelchair-bound pax should be denied carry-ons? The official AA policy, which I quoted above, says that FAs are required to assist pax unless the FA deems the bag too heavy. My problem with this is that I've never seen an FA not deem a bag too heavy to put in the overhead bin for a pax. And this is exactly the opposite of the service I receive on foreign, particularly Asian, carriers, even the low cost ones, where I almost always hear, "Please allow me to do that for you," even though I can certainly get my rollaboard into the overhead unassisted.
I would note that generally the Asian airlines have lower weight limits on carry ons, and frequently of enforce them.
Also, their FA's are almost always fairly young, reducing the chance of any serious injury (though this is countered by the height issue, they often have to use those little toe steps on the seat sides to reach into the bins).