FlyerTalk Forums - View Single Post - Hyatt no longer processing BRGs over the phone, new online form
Old May 22, 2014, 10:15 am
  #2  
lawyertalk
 
Join Date: Apr 2013
Programs: AA PLT, DL GM, Hyatt Diamond, SPG Gold
Posts: 241
Terrible change.

FAQ says they will respond within 24 hours. http://www.hyatt.com/hyatt/customer-...-guarantee.jsp
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